Run the printer’s wireless connectivity test.
To learn where this button is located on your printer and to find instructions about how to turn it on, see the instructions that came with the printer or check the manufacturer's website for instructions. Many printers have a button that displays a blue wireless icon when a wireless connection option for the printer is available. Make sure the printer’s wireless option is turned on and available. Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems.Ĭheck the wireless connection (for wireless printers).